Machinery Hub

The Sales Hub provides machine specifications, customization and conversion examples.

Explore Winpak’s packaging machines

Order parts

The Service Hub provides contact information for Winpak’s service department to schedule machine evaluation, preventative maintenance, and training.

Machine Rebuild Program

Do you have a Winpak machine that needs rebuilding?
Has it been in production more than 10 years old?
Do you need new hardware and safety features?
All you need is the Serial Number of the machine to call. We can send you a quote for onsite evaluation.

Click here for Service Request

Factory Acceptance Test (F.A.T)

• 100 points safety and quality inspection of the machine prior to customer arrival.
• Capability to simulate customer products at quoted speed during F.A.T.
• Capability to heat the product up to 160 F to simulate production environment.
• Capability to perform up to 6 machines during F.A.T in the Pilot Lab.
• Capability to perform Clean-In-Place (CIP) cycles in the Pilot Lab.
• Walk-in Cooler for customer product storage.

Schedule Installation

After completion of the Factory Acceptance Test (F.A.T), Winpak Field Service Technicians are available to install the equipment.

• During Equipment installation, Field Service Technician will verify the utility supplies are correct. The customer is responsible for making sure the correct utilities are supplied and connected prior to the technician’s arrival.
• The Service Technician will perform the initial test and inspect the machine’s arrival condition.
• The Technician will perform initial start-up and dry run of the equipment.
• Customer is responsible making sure that raw materials such as packaging materials and customer products for initial start-up are ready for Site Acceptance Test (S.A.T).
• Depending on the needs of the start-up, the customer will arrange personnels to assist the start-up as well as requested training.

Winpak Lane Training

Winpak offers in-house training at Winpak Lane or at the customer’s location. The cost of the training depends on the training service required and the number of shifts that need to be trained.

• Winpak offers Operator, Maintenance and Sanitation training.
  • Operator training:
    • How to operate the machine safely.
    • Understanding operator interface (HMI) and functionality of each button on the screens.
    • How to perform day routine setups and adjustments to run machine efficiently.
    • How to perform operator preventative maintenance.
    • Troubleshooting leakers, etc.
• Maintenance training:
  • Machine safety.
  • Preventative Maintenance.
  • Centerline of the machine and troubleshooting.
  • Theory of the machine (101)
  • Calibration of sensors, heater controls, zeroing the servos, etc.
• Sanitation training.
  • Machine safety.
  • Clean-in-place cycles and timing settings.
  • Piston lubrications and cleaning of wetted parts such as fill-tubes, pistons, rotors.
  • Replacing piston O-rings during cleaning process.

Click here for training